Help & FAQs

Your questions, answered.

Everything you need to know about the SteadyPower NG 1kWh power station.

The Basics
How does it work? +
Simple. Charge it from any wall socket or solar panel. When NEPA goes, plug your devices straight in — no setup, no wiring, no installation. Power flows instantly.
What can it power? +
It outputs up to 200W across 5 ports — 2 AC sockets, 2 USB-A, and 1 USB-C.
  • Laptop (~65W)
  • Standing fan (~45W)
  • Ring light (~24W)
  • Router / modem (~12W)
  • Phone charging (~18W)
  • POS machine (~20W)
  • Tablet, LED lights
  • Air conditioner
  • Refrigerator / freezer
  • Microwave, electric iron, water pump
Is it safe to use indoors? +
Completely. This is not a generator. Zero fumes, zero noise, zero combustion. The LiFePO4 battery chemistry has no fire risk.
  • Zero fumes — breathe easy
  • Zero noise — completely silent
  • LiFePO4 battery — no fire risk
  • Safe in bedrooms, studios, offices
  • No combustion of any kind
Usage
How long does the battery last? +
It depends on your load. Formula: 1000Wh × 0.85 ÷ your device wattage = runtime in hours.
  • Standing fan only (~45W) — ~18.9 hrs
  • Laptop only (~65W) — ~13 hrs
  • Laptop + fan (~110W) — ~7.7 hrs
  • Full setup (~160W) — ~5.3 hrs
  • ~56 full phone charges per cycle
Can it run my POS machine? +
Yes. A POS machine draws 10–30W — well within the 200W limit.
  • POS machine alone (~20W) — ~42 hrs
  • POS + phone charging (~38W) — ~22 hrs
  • POS + fan + phone (~83W) — ~10 hrs
  • POS + laptop + fan (~148W) — ~5.7 hrs
Can I use it while it's charging? +
Yes — this is called pass-through charging. Plug into the wall and power your devices at the same time.
  • Plug into wall and use simultaneously
  • No damage to battery or devices
  • Charging continues in the background
  • Safe for overnight use
  • ⚡ Charge time may increase under heavy load
Charging
How do I charge the unit? +
Three ways to charge — including solar panel for completely off-grid use.
  • 🔌 Wall socket — ~6 hours (fastest)
  • ☀️ Solar panel — ~8 hours (300W, 12–36V DC, MC4)
  • 🚗 Car port — ~10 hours

Solar panel sold separately. Charge overnight — wake up fully powered.

Product & Warranty
How long will the battery last before degrading? +
The LiFePO4 battery is rated for 3,000+ charge cycles — that is years of daily use before any capacity loss.
  • 🔋 3,000+ full charge cycles rated
  • 📅 5–7 years of daily use estimated
  • 📉 Gradual fade — never sudden failure
  • 🌡️ No heat degradation like lead-acid
  • LiFePO4 — safest lithium chemistry
What is the warranty? +
12 months full warranty covered by SteadyPower NG from the date of purchase.
  • 🛡️ 12-month warranty included
  • 📦 Covers manufacturing defects
  • 📞 Direct support via WhatsApp
  • 🔄 Unit assessment within 48 hours
Ordering & Delivery
How do I order? +
Simple 3-step process. We deliver nationwide across all 36 states.
  • 1. Visit steadypower.ng or message us on WhatsApp
  • 2. Fill in your details and select your state
  • 3. Pay securely — receive delivery within 2–5 business days

Delivery: ₦8,000 within Abuja · ₦18,000 all other states.

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